Refund Policy

All original fine art pieces are final sale. No refunds or exchanges unless we made an error. If the wrong piece is sent to you, you will be given a return shipping label and the correct order will be sent. Please send an email to support@sleepygallows.com with your order number and a photo of the received art piece.

For reproducible items (art prints, stationery, bookmarks) you have 14 days after the delivery period to request a refund or exchange.

• Exchange:
  • You may exchange for one item of equal or lesser value.
  • If your item has a defect, a new one will be sent to you.
  • Please send an email to support@sleepygallows.com with your order number and a photo of the received item. You have 14 days from the date of the successful delivery.
• Refund:
  • Items can only be refunded if damaged or formally declared lost by USPS.
  • If the order is missing, we will submit a Missing Mail Search Request with USPS. If they declare it lost, we will issue you a refund or an exchange. For reproducible items, you may alternatively request an exchange or replacement.
  • Please send an email to support@sleepygallows.com with your order number and expected delivery date (if known). Please allow up to 5 business days past the estimated window before reporting a package lost. For example, ground shipping estimates a max of 4 days, wait 9 days or more before reporting it.