Shipping

All orders will be processed within 2 business days. All packages will be dropped off at USPS within the 2 day processing window. Standard Ground shipping is typically 2-4 days, and faster shipping options will be provided. Once the order is at USPS it is out of our control.

NOTE: Shipping timelines are estimates. It may be longer during the holidays or if you live in remote areas. However, these estimates are typically accurate.

Please allow up to 5 business days past the estimated window before reporting a package lost. For example, ground shipping estimates a max of 4 days, wait 9 days or more before reporting it. Please email support@sleepygallows.com and we will work to find out where it is. If USPS formally declares it lost, there are two paths.

  • For reproducible art (prints, stationery, bookmarks), lost items will be sent again, or you can choose to receive a refund.
  • For original art, the order will be refunded. It cannot be replaced as it is one of a kind.

This process may take up to 30 days as USPS will need to process a Missing Mail Search Request.

WE USE USPS

We believe that everyone in the US should have access to mail and deliveries. The USPS goes to every US address no matter how remote. FedEx and UPS routinely pass off packages to USPS when the address goes beyond certain thresholds.